Privacy Policy
PRIVACY STATEMENT
We really care about your privacy. This privacy statement is here to explain how FRESHINELIFE.COM (that's us, including "we," "us," or "our") gathers, uses, shares, and handles your information.
Collection and Use of Personal Data
Personal data is the kind of information that can be used to identify you, either directly or indirectly. It also includes anonymous data that's linked to other info that could identify you. But personal data doesn't cover data that's been made completely anonymous or grouped together in a way that we can't use it (even with other info) to figure out who you are.
Promoting safety and security
We follow the rules of legality, legitimacy, and transparency. We only use and process the least amount of data needed for a specific purpose. And we take technical and administrative steps to keep your data safe. We use your personal data to check accounts and user activities. It also helps us promote safety and security, like by spotting fraud and looking into any suspicious or potentially illegal stuff, or if there are any violations of our terms or policies. We do this because it's in our best interest to make sure our products and services are safe for you.
Here's what kind of personal data we might collect and how we might use it:
What Personal Data We Collect
ⅰ. Data you provide:
We collect the personal data you give us when you use our products and services or interact with us in other ways. For example, when you create an account, get in touch with us, take part in an online survey, use our online help or chat tool. If you buy something from us, we'll also collect personal data related to that purchase. This includes payment details like your credit or debit card number and other card info, as well as other account and authentication stuff, plus billing, shipping, and contact details.
ⅱ. Data about use of our services and products:
When you visit our websites, we might collect data about the device you're using. This could be its unique identifier, the IP address, your operating system, the type of Internet browser you're using, how you use our stuff (usage information), any diagnostic info, and where you are (location information) from or about the computers, phones, or other devices you use to install or access our products or services. If possible, our services might use GPS, your IP address, and other tech to figure out roughly where your device is. This helps us make our products and services better.
How We Use Your Personal Data
Generally speaking, we use your personal data to give you better products and services, to talk to you, to show you ads and services that might interest you, and to keep ourselves and our customers safe.
ⅰ. Providing, improving, and developing our products and services:
We use your personal data to help us offer, make better, and develop our products, services, and advertising. This means using it for things like analyzing data, doing research, and audits. We do this because it's good for our business to keep offering you great products and services. If you enter a contest or other promotion, we might use the personal data you give us to run those programs. Some of these activities have extra rules that might tell you more about how we use your data, so it's a good idea to read those rules carefully before you join in.
ⅱ. Communicating with you:
Only if you say it's okay first, we might use your personal data to send you marketing emails about our own products and services, to talk to you about your account or transactions, and to let you know about our policies and terms. If you don't want to get these emails for marketing anymore, just let us know and we'll stop. We also use your data to deal with and answer your requests when you get in touch with us. And again, only if you say it's okay first, we might share your personal data with other companies who might send you marketing emails about their products and services. Also, only if you say it's okay first, we might use your personal data to make your experience on our products and services (and on other websites and apps) more personal, and to see how well our marketing campaigns are working. NOTE: For any of these things that need your okay first, you can change your mind and take it back by getting in touch with us.
Definition of "Cookies"
Cookies are little bits of text that are used to store info on your web browser. They're commonly used to save and get identifiers and other details on computers, phones, and other devices. We also use other methods, like data we keep on your web browser or device, identifiers linked to your device, and other software, for the same kinds of things. In this Cookie Statement, we call all of these things "cookies."
Use of Cookies
We use cookies to give you better products and services, to protect them, and to make them even better. For example, we can use them to show you content that's more relevant to you, to offer and measure ads, to understand how you use our stuff (user behavior), and to give you a safer experience. Just so you know, the exact cookies we use can change depending on which websites and services you're using.
Disclosure of Personal Data
We share certain personal data with our strategic partners who work with us to give you our products and services or to help us market to customers. We only share this data with these companies to make our products, services, and advertising better. We won't share it with other companies for their own marketing without you saying it's okay first.
Data Disclosure or Storage, Transfer, and Processing
ⅰ. Fulfilment of legal obligations:
Because of the laws in the European Economic Area or the country where you live, there are certain legal things that need to be done. For EEA residents' personal data --- As explained below, if you live in the European Economic Area (EEA), our handling of your personal data will be legal: Whenever we need your permission to process your personal data, we'll do it according to Article 6(1) of the General Data Protection Regulation (EU) ("GDPR").
ⅱ. For the purpose of reasonable implementation or application of this article:
We might share your personal data with all our affiliated companies. If there's a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, or sale or disposal of all or part of our business, including if there's a bankruptcy or similar situation, we might move all your personal data to the relevant third party. We might also share your personal data if we really think it's necessary to protect our rights, to fix any problems, to make sure our terms and conditions are followed, to look into fraud, or to keep our operations and users safe.
ⅲ. Legal Compliance and Security or Protect Other Rights
We might have to share your personal data because of the law, a legal process, a lawsuit, or if public or government authorities (inside or outside your country of residence) ask us to. We might also share it if we think it's needed or appropriate for national security, law enforcement, or other important public issues.
Children
Our products and services are meant for adults. So, we don't knowingly collect, use, or share data from kids under 16. If we find out that we've collected the personal data of a child under 16 (or the minimum age depending on where you are), we'll do what we can to delete that data as soon as possible. Please let us know right away if you know that a child under 16 has given us their personal data.
Your Rights
We take reasonable steps to ensure that your personal data is accurate, complete, and up to date. You have the right to access, correct, or delete the personal data that we collect from you. At any time, you can also restrict or object to any further processing of your personal data. You have the right to receive your personal data in a structured and standard format. If you're not happy with how we process your personal data, you can file a complaint with the relevant data protection authority. To safeguard your privacy and the security of your personal data, we might ask you for some additional data to confirm your identity and your right to access the data, as well as to locate and provide you with the personal data we have on file. There may be situations where applicable laws or regulations either allow or require us to decline your request to provide or delete some or all of the personal data we hold. You can get in touch with us to exercise your rights. We'll respond to your request within a reasonable time frame, and definitely within 30 days.
Third-Party Websites and Services
When a customer clicks on a link that takes them to a third-party website that has some connection with us, we don't take on any obligation or responsibility for that website's privacy policy. Our own websites, products, and services might have links to third-party websites, or give you the option to access their products and services. But we're not responsible for how those third parties handle privacy, nor for the information or content that their products and services contain. This Privacy Statement only applies to the data we collect through our own products and services. We strongly recommend that you read the privacy policies of any third party before you start using their websites, products, or services.
Data Security, Integrity, and Retention
We use a range of technical, administrative, and physical security measures to protect your data and prevent unauthorized access. We also make sure to use the data we collect correctly. We'll keep your personal data for as long as it's needed to fulfill the purposes described in this Privacy Statement, unless the law requires or allows for a longer retention period.
Changes to this Privacy Statement
From time to time, we might update this Privacy Statement to keep up with new technologies, industry best practices, and regulatory requirements. If you keep using our products and services after the new Privacy Statement takes effect, it means you accept the changes. If you don't agree with the updated Privacy Statement, please stop using our products and services and get in touch with us to close any accounts you might have opened.
SMS & Email Marketing
We value your privacy and the information you consent to share with us in connection with our SMS and email marketing services.
By providing your phone number and opting in to receive SMS communications, you consent to receive recurring automated marketing and transactional text messages from us. These messages may include order notifications (such as order updates), abandoned checkout reminders, promotional marketing offers, and requests for reviews. Message frequency may vary. Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. For assistance, reply HELP or contact our support team.
Opt-in data and consent for text messaging will not be shared with any third parties except messaging partners, solely for the purpose of enabling and operating our SMS messaging program.
Our website may use cookies to track items placed in your shopping cart, including when you have abandoned your checkout. This information may be used to determine when to send cart reminder messages via SMS, provided that you have opted in to receive such communications.
If you subscribe to our email marketing communications, we may send you promotional emails, product updates, and other marketing information. You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.
Contact Us
If you have any questions about this Privacy Statement or how it's being implemented, here's how you can reach us:
